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Frequently Asked Questions - Cable Railings - Contact us at: 585-624-5960
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Questions before ordering? Check here first!
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Q:
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Are the posts available in various colors?
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A:
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Yes, click on this link to see some of the standard colors. Since we are a custom company this is only a small sample of what is possible. We also offer a powder coat over hot dipped galvanize for coastal areas at an additional charge.
Click here to see colors.
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Q:
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Can I use a wider
spacing between the posts?
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A:
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Vertical cable spacing, post to post spacing, post rigidity and cable tension all work together in a system to prevent a 4 inch ball from passing through the cables(a requirement of US building codes). We space our cables at 3" and recommend a maximum post to post spacing of 42 inches. This diagram should help explain.
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To help understand this better, lets exaggerate the post spacings, you can see how a wider post spacing would make it to easy to flex the cables.
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What tools/skills do I need for installation?
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Download our assembly instructions in our assembly section.
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Q:
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Do you make corner posts for angles other than 90 degree's?
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A:
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Yes, we can make inside and outside corners to any angle. Also some models have separate corner posts so you can adjust the angle on site.
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Q:
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How do I order the cables and fittings?
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A:
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Our posts are designed to use ULTRA-TEC Invisare fittings and cable, available from The cable Connection. 
The Cable Connections Web Site.
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Q:
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What type of wood do you recommend for the top rail?
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A:
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We like IPE (EE-PAY) or Brazilain walnut, for outdoor applications. Its very resistant to rot, insects, UV exposure, ice, salt, abrasion, splintering, chemicals and has a Class A fire rated. The superior strength, stability, and durability make it particularly useful for a top rail or decking. IPE is rated by the US Forest Products Lab for 25 years plus. Various shapes and sizes are avaialable from Bristol Valley Hardwoods, they ship nationwide.
Buy IPE Here
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Q:
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What is the cost per foot for your cable railing?
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A:
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We don't price our railing by the foot because every deck is unique and often has custom requirements. Send us a sketch and we will help you design a railing system and give you a quote.
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Q:
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Can metal be used for the top rail?
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A:
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Metal top rails are possible but are more costly.
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Q:
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What about building codes.
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A:
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Our cable railings are designed to meet the UBC codes which have been adopted by most jurisdictions in the US. Local codes vary however and with any building project you should consult you local authorities before beginning a project. We can provide you with generic drawing to aid in the approval process if you need them.
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Q:
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How long will my order take?
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A:
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All orders are custom made to order so please plan ahead. Lead times depend on our work load but are typically 4-8 weeks. If possible, send us a sketch of your deck prior to building it. We often make suggestions that will provide consider savings if the deck is planned for a cable rail from the start.
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