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Frequently Asked Questions - Cable Railings - Contact us at: 585-624-5960
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Questions before ordering? Check here first!
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Q:
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Are the posts available in various colors?
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A:
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Yes, click on this link to see some of the standard colors. Since we are a custom company this is only a small sample of what is possible. We also offer a powder coat over hot dipped galvanize for coastal areas at an additional charge.
Click here to see colors.
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Q:
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Can I use a wider
spacing between the posts?
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A:
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Vertical cable spacing, post to post spacing, post rigidity and cable tension all work together in a system to prevent a 4 inch ball from passing through the cables(a requirement of most building codes). Therefore, maximum post spacing should be 42 inches or less. This diagram should help explain.
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To help understand this better, lets exaggerate the post spacings, you can see how a wider post spacing would make it to easy to flex the cables.
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Q:
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Do you make corner posts for angles other than 90 degree's?
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A:
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Yes, we can make inside and outside corners to any angle. Also some models have separate corner posts so you can adjust the angle on site.
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Q:
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What type of wood do you recommend for the top rail?
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A:
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We like IPE (EE-PAY) or Brazilain walnut, for outdoor applications. Its very resistant to rot, insects, UV exposure, ice, salt, abrasion, splintering, chemicals and has a Class A fire rated. The superior strength, stability, and durability make it particularly useful for a top rail or decking. IPE is rated by the US Forest Products Lab for 25 years plus. Various shapes and sizes are avaialable from Bristol Valley Hardwoods, they ship nationwide.
Buy IPE Here
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Q:
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What is the cost per foot for your cable railing?
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A:
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We don't price our railing by the foot because every deck is unique and often has custom requirements. Send us a sketch and we will help you design a railing system and give you a quote.
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Q:
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Can metal be used for the top rail?
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A:
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Metal top rails are possible but only if installed by a local metal fabricator. We can work with your local fabricator to make sure everything fits together nice.
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Q:
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What tools/skills do I need for installation?
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A:
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Download our assembly instructions here (PDF format).
Instructions
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Q:
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How long will my order take?
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A:
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All orders are custom made to order so please plan ahead. Lead times depend on our work load but are typically 4-6 weeks. If possible, send us a sketch of your deck prior to building it. We often make suggestions that will provide consider savings if the deck is planned for a cable rail from the start.
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